Peyton Rochefort took to TikTok after thirteen new bags showed up at her door after Delta Airlines accidentally destroyed her luggage. (@gisele_rochefort/BON VOYAGED /TMX)
The U.S. Department of Transportation released its 2022 Air Travel Consumer Report on Thursday.
Using operating data from reporting airlines, the DOT identified the best and worst performing airlines for on-time arrivals and cancellations.
AMERICAN AIRLINES WERE SUPPOSEDLY PREPARED TO INCREASE PILOT PAYMENT RATES UNDER DELTA’S NEW CONTRACT
Delta Air Lines Boeing 737-800 airliners on final approach for landing at New York’s JFK John F. Kennedy International Airport. ((Photo by Nicolas Economou/NurPhoto via Getty Images) / Getty Images)
Delta Airlines had the highest on-time rate with 77.5% of flights. Delta was followed by American Airlines with 73.7% and United Airlines with 71.8%.
|DAL||DELTA AIR LINES INC.||32.96||-0.74||-2.20%|
|EEL||AMERICAN AIRLINES GROUP INC.||13.98||-0.14||-0.99%|
|UAL||UNITED AIRLINES HOLDINGS INC.||43.04||-0.55||-1.26%|
In contrast, Frontier Airlines had the lowest on-time performance at 56.6%, followed by Allegiant Air at 57.2% and Hawaiian Airlines at 58.1%.
|ULCC||PARTICIPATIONS OF THE BORDER GROUP||9.11||-0.28||-2.93%|
|ALGT||ALLEGIANT TRAVEL CO.||80.88||-5.49||-6.36%|
|HA||HAWAIIAN HOLDINGS INC.||8.10||-0.29||-3.46%|
BUTTIGEIG DETECTS “MORE ERRORS THAN USUAL” AT AIRPORTS
The American Airlines logo is seen at John F. Kennedy Airport (JFK) in Queens, New York. (JOHANNES EISELE/AFP via Getty Images/Getty Images)
“For calendar year 2022, reporting marketing airlines recorded an on-time arrival rate of 76.72% versus 78.97% for the same period prior to the 2019 pandemic,” the DOT reported.
American Airlines had the lowest flight cancellation rate at just 1.8%. American was followed by JetBlue Airways with 1.9% and Delta Air Lines with 2.9%.
|JBLU||JETBLUE AIRWAYS CORP.||6.92||-0.18||-2.54%|
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A Southwest Airlines passenger plane lands at Chicago Midway International Airport in Chicago, Illinois. ((Photo by KAMIL KRZACZYNSKI/AFP via Getty Images) / Getty Images)
On the other hand, Southwest Airlines had the highest cancellation rate at a staggering 14.6% after a massive system crash in December. It was followed by Alaska Airlines with 7.6% and Allegiant Air with 5.3%.
|LUV||Southwest Airlines Co.||03/30||-0.44||-1.44%|
“For calendar year 2022, reporting marketing airlines reported a cancellation rate of 2.7%, up from 1.9% for the same period prior to the 2019 pandemic,” the DOT reported.
FOX Business has reached out to Southwest Airlines and Frontier Airlines for comment.