(Paris) Several Microsoft services, including the collaborative work tool Teams or Outlook messaging, were largely disrupted worldwide Wednesday morning due to a network configuration problem, the American group said on Twitter.
Posted at 7:16am
Almost 3 hours after the initial reports, Microsoft tweeted that it had “rolled back” a recent configuration update that caused the issue, the company said.
“We are monitoring the return to normal for all services, and some customers are reporting easing” on disruptions, the group wrote just before 6 a.m. EST.
On Twitter in the morning, many users around the world complained that they could not access their usual tools.
“I have an assignment in Teams that is due in half an hour and the servers in India are not working. Please do something,” wrote one user.
The specialized website Downdetector has reported incidents for several other Microsoft services in the US and Europe, from gaming platform Xbox Live to social network LinkedIn. But the number of reports seemed to be decreasing.
On a special information page, the computer giant admitted that some users could not access a dozen services, including Teams, Exchange, Outlook, SharePoint or OneDrive for Business. The issue appeared to be more generally related to connectivity issues to the Azure cloud offering.
Microsoft announced in mid-January that it would lay off around 10,000 employees (almost 5% of the workforce) by the end of March, citing economic conditions and changing customer priorities.
The group’s growth slowed and its profits fell in the last quarter of 2022, according to results released on Tuesday, a sign that economic conditions are finally catching up with cloud giants.