AI is from DoNotPay, which negotiates debt and cancels subscriptions; Company founder stated that this was “technically within the rules”
Normally wearing such a device in your ears would be illegal in most countries.
For the first time the artificial intelligence is used to stand in for a defendant on one court. At the trial, which will take place in the US in February, the AI will listen to the entire speech over a cell phone and then telephone the defendant with what to say. headphoneaccording to the New Scientist publication.
The location of the court and the name of the accused are kept secret by the company that developed the AI, DoNotPay. Although it already fulfills other functions, the company’s main goal was to create a “lawyer robot”. The defendant, who will appear in court, will contest a speeding ticket that he received.
The tool’s legal aid is based on a database of similar cases. Thus, it is ready not only to prepare the defense, but also to answer various questions that may be asked by the prosecutor. The algorithm charges a cheaper fee than a human lawyer.
The algorithm charges a cheaper fee than a human lawyer
Normally, wearing such a device in your ears would be considered illegal in most countries, but DoNotPay has found a loophole in the law where it can be considered a “hearing aid” and thus allowed.
Company founder Joshua Browder said: “Technically it’s within the rules, but I don’t think it’s within the spirit of the rules.”
Browder argues that the AI took a long time to train and required a large amount of case law to make it useful. Previously missing topics, for example on immigration law, are now included in the app. The company says it has been involved in around 3 million cases in the US and UK.
The technology behind this AI is the GPT3 system, a set of tools that uses machine learning to generate detailed textual responses. It was originally developed by OpenAI.
Created in 2015, DoNotPay’s AI is already known for negotiating debts and canceling subscriptions, preventing the customer from spending hours on the phone. She can chat via live chat or email and interact as if she were the user.
In a demo posted to Twitter, she asked for a better rate on an internet service in a company live chat. At the end of the conversation, she gets a $10 discount (about R$5.30).
Here it is! The very first Comcast bill was 100% negotiated with AI and LLMs.
Our @Do not pay The ChatGPT bot communicates with Comcast Chat to save one of our technicians $120 a year on their internet bill.
Will be public soon and working on online forms, chat and email. pic.twitter.com/eehdQ5OXrl
— Joshua Browder (@jbrowder1) December 12, 2022
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