In addition to the positions and characteristics described in a CV or answers to recruiters, the smallest details can decide on the job interview even the way you drink coffee. Or more importantly, this is the secret behind the Coffee Cup Test, a method developed in Australia and used in professional assessments around the world to find out a little bit more about the candidate for a particular job.
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The method became public and gained popularity with the company Xero Australia, which revealed that they also select new employees based on the test. During the interview, the recruiter offers the candidate a cup of coffee: however, the actual assessment begins after drinking the drink, based on what the person does with the cup. If he just leaves it on the table without asking permission, he will wonder where to put the dishes or if he will ask permission to take them to the kitchen to wash the container.
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According to a recent report by Trent Innes, director of Xero, the method offers a deeper and more spontaneous understanding about the assessed person, their education, their behavior in a group, within a work environment and especially when they have a collaborative spirit , elements , which may be more important than minor differences in qualifications. “We really want to make sure we have people with a sense of ownership,” Innes said during a business podcast on The Venture.
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Of course, the best response is the third option, when the candidate asks permission to pick up the cup themselves to clean it afterwards: this is the behavior that helps with consent. The worst reaction to the Coffee Cup Test is leaving the cup on the table and not even knowing what to do with the item. According to the director, however, most people are admitted, only 5% to 10% of those interviewed or fail interviewees so the method is more used to eliminate the worst candidates than to select the best.